Bento Wish — Terms of Use

Version: 1.1 · Status: published · Last updated: 2026-08-17 · Effective date: 2026-08-17 Publishes to: https://bentowish.com/legal/terms

These Terms of Use (the "Terms") are an agreement between you and DROVA APPS AND GAMES SERVICES FZCO ("Bento Wish", "we", "us"), registered at Unit No: UT-12-CO-200, DMCC Business Centre, Level No 12, Uptown Tower, Dubai, United Arab Emirates, 00000, and govern your use of Bento Wish — our mobile apps for iOS and Android, the website bentowish.com, and shared wishlist pages opened in a browser (together, the "Service").

By creating an account, opening a shared list, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or the higher minimum age required in your country to use online services without parental consent) to use the Service. If you use the Service on behalf of someone else, you confirm you are allowed to bind them to these Terms.

2. The Service

Bento Wish lets you create wish lists, add wishes by pasting links (which we parse into wish cards, including AI-assisted analysis of video links), share lists with others, run event countdowns and reminders, create AI-generated greeting cards (text, artwork, and song — §9), and lets your guests reserve gifts so the same gift isn't bought twice. Features may differ by platform and may change over time (§18).

3. Accounts and security

You are responsible for your account and for keeping access to your Apple or Google sign-in secure. Tell us at help@drova.services if you suspect unauthorized use. You may delete your account at any time in the app (Settings → Account → Delete account) or at https://bentowish.com/legal/delete-account; deletion is permanent and includes forfeiting unused wish-coins (§11.4).

4. Guest use

People with a link to a shared list may view it and reserve gifts without an account. Guests are also bound by these Terms (in particular §7). Reservation information is shown to other guests but — by design — hidden from the list owner; we cannot "reveal" reservations to owners, so don't ask.

5. Your content

You keep ownership of everything you add to the Service — wishes, images, notes, lists ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display Your Content solely to operate the Service — including showing a list to the people you share it with and rendering link previews in chats. The license ends when the content or your account is deleted, except where retention is legally required.

You are responsible for Your Content: only add material you have the right to use, and remember that anyone holding a list's share link can see that list.

6. Acceptable use

You must not:

7. Reporting and moderation

Any shared list page provides a way to report objectionable content, and you can always report content or users to help@drova.services. We may review, restrict, remove content, or suspend accounts that we reasonably believe violate §6 — with or without notice, depending on severity. We are not obliged to pre-screen content, but we act on reports.

8. Wishes, links, and third-party stores

Wish cards are built from links you paste. Product details (photo, title, price, availability) come from third-party sites, are fetched at a point in time, and may be wrong or out of date — always check the retailer's page before buying. We are not the seller: purchases of wished items happen on third-party sites under their terms, and we are not a party to those transactions.

Affiliate disclosure: some outbound store links carry an affiliate tag, and we may earn a commission when you open them or buy through them. This never changes the price you pay.

9. AI features

Some features use AI models — for example, identifying a product from a video link, and generating the parts of a greeting card at your request (greeting text, card artwork, and a card song). AI output is automated, may be inaccurate or incomplete, and is provided for convenience — review it before relying on it. AI-assisted analyses and card generations are metered in wish-coins (§11.3); the coin price is always shown before you run one, and if an analysis or generation fails, the coins are returned to your balance.

Your license to generated card content. Where the Service generates content for your card (greeting text, artwork, a song), we grant you a worldwide, non-exclusive, royalty-free license to use, reproduce, and share that content as part of your card — including sharing the card publicly. Generated content may not be extracted from the card for standalone distribution — for example, uploading a card's song to music-streaming platforms, using generated artwork or songs in advertising or broadcast, or building a content library from them. Material you add to a card yourself (a message or a photo) remains Your Content under §5.

10. Prices shown in the app

Prices displayed on wish cards are informational estimates parsed from third-party pages; they are not offers by us and can differ from the actual retailer price at any moment.

11. Subscriptions and in-app purchases

11.1 Billing through the app stores

All purchases in the app — subscriptions and wish-coin packs — are billed by Apple (App Store) or Google (Google Play) to the payment method on your store account, at the price shown in the app before you confirm the purchase.

11.2 Auto-renewing subscriptions

Subscriptions renew automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Manage or cancel anytime in your App Store or Google Play subscription settings; deleting the app does not cancel a subscription. If you cancel, the subscription stays active until the end of the paid period. Where required by law, we (or the stores) will notify you before a price increase takes effect, and you can cancel before it applies.

11.3 Wish-coins

Wish-coins are prepaid credits for metered AI features. They are a limited license to use those features, not money or property: they have no cash value, are non-transferable, cannot be redeemed or exchanged for cash, and can be spent only inside the Service. Coin prices for features are shown before each use; failed analyses are refunded in coins (§9).

11.4 Refunds and account deletion

Refund requests for store purchases are handled by Apple or Google under their refund policies — we cannot issue card refunds for store-billed purchases ourselves. Unused wish-coins are forfeited when you delete your account. Nothing in this section limits statutory rights (including EU/UK consumer withdrawal rights, to the extent they apply and have not been waived by starting immediate performance of digital content).

12. Intellectual property; feedback

The Service — its apps, design, code, and branding — belongs to us or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable license to use the apps on devices you own or control, for personal, non-commercial use, in line with these Terms and the applicable store's rules. If you send us feedback or ideas, we may use them without obligation to you.

13. Third-party services

The Service links to and interoperates with third-party services (retailer sites, social video platforms, Apple/Google sign-in and billing, push services). We are not responsible for third-party services, their content, or their terms — your use of them is between you and them.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY (INCLUDING OF PARSED PRODUCT DATA AND AI OUTPUT), AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT RESERVATIONS PREVENT DUPLICATE GIFTS IN EVERY CASE, THAT LINKS REMAIN VALID, OR THAT CONTENT WILL BE PRESERVED — KEEP YOUR OWN COPIES OF ANYTHING IRREPLACEABLE.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST GOODWILL, OR PURCHASE DECISIONS MADE ON THIRD-PARTY SITES; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF the amounts you paid us through the Service in the 12 months before the claim OR USD 50.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law — including liability for death or personal injury caused by negligence, for fraud, or your statutory consumer rights. If you are a consumer in the EEA/UK, you keep all mandatory protections of your country of residence.

16. Indemnification

To the extent permitted by law, you will indemnify us against third-party claims arising from Your Content or your breach of these Terms, excluding claims caused by our own fault.

17. Suspension and termination

You can stop using the Service and delete your account at any time. We may suspend or terminate access (or discontinue the Service in whole or part) for breach of these Terms, legal requirements, or security reasons; where reasonable, we will give notice first. Sections that by nature survive termination (5 license tail, 12, 14–16, 18–20) survive.

18. Changes to the Service and these Terms

We may update the Service and these Terms. For material changes to the Terms we will give notice in the app or by email before they take effect; continuing to use the Service after that date means you accept the new version. If you don't accept, stop using the Service and delete your account. The version and effective date at the top always identify the current Terms.

19. Governing law and disputes

These Terms are governed by the federal laws of the United Arab Emirates as applied in the Emirate of Dubai, and disputes are subject to the exclusive jurisdiction of the courts of Dubai, UAE — except that if you are a consumer, you keep the protection of the mandatory laws, and the right to sue in the courts, of your country of residence. Please contact help@drova.services first — most issues resolve fastest that way.

20. App store terms (Apple and Google)

Where you obtained the app from the Apple App Store, the following applies: these Terms are between you and us only, not Apple; Apple has no obligation to provide maintenance or support for the app; in case of the app's failure to conform to a warranty, you may notify Apple for a refund of the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; Apple is not responsible for any claims relating to the app (including product liability, legal or regulatory compliance, and consumer-protection claims) or for third-party IP infringement claims; you confirm you are not located in an embargoed country and are not on a US government restricted-party list; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Where you obtained the app from Google Play, Google's Terms of Service and the Google Play policies also apply to the download itself.

21. General

If a provision of these Terms is found unenforceable, the rest remains in effect. These Terms and the Privacy Policy are the entire agreement between you and us about the Service. You may not assign these Terms; we may assign them as part of a merger, acquisition, or asset sale. Our not enforcing a provision is not a waiver of it.

22. Contact

DROVA APPS AND GAMES SERVICES FZCO, Unit No: UT-12-CO-200, DMCC Business Centre, Level No 12, Uptown Tower, Dubai, United Arab Emirates, 00000 Email: help@drova.services · Web: https://bentowish.com